Large lounge with fireplace and comfortable sofas, Concierge with multilingual staff, Luggage storeroom, Telefax and Internet wireless services, Elevator, Room service and laundry service, Wireless technology in reception, Wake up service, Credit Cards: Amex / Visa / Master Card / Diners, Check In 2 pm  – Check Out time 12 noon

Other services
Car rental & limousine information and reservations, Limousine transportation to/from international airports (for a fee), Sightseeing information and reservations for area and historical monuments tours, Dinner reservations at any restaurant of the city (based on availability), Reservations for theatres, concerts and sporting events, Referrals to many of Florence’s finest salons and fitness centres, Tailormade cultural and gastronomic tours, Assistance for floral needs, Mailing and shipping service, Newspapers